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Help Needed
Started by piotr at 04-24-2009 4:03. Topic has 3 replies.
  
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 04-24-2009, 4:03
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piotr
Joined on 04-24-2009
Posts 2
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Hi,
I'm running Time Snapper Proffesional on Vista x64 with dual monitor and I've been experiencing strange problem. Every time the snapshot is taken in the background my whole screen freezes for second or two. I've tried running TS in Extra low priority mode but it even worsened the situation (freeze lasted longer). Is this some kind of a known problem? Is there any workaround?
Thanks!
Peter
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04-24-2009, 12:59
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AtliB
Joined on 05-30-2006
Reykjavik / Iceland
Posts 382
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This is very strange. I remember something like this from way back and the problem then was a faulty video card driver. You might like to see if you can update that.
This could also theoretically happen when you're out of memory. You might like to take a look at the log file and see if there is anything noteworthy there (you can either find it in %appdata%\TimeSnapper\ or in the TimeSnapper installation directory)...
1. Can you try configuring it just to capture just one screen and see if that fixes the problem.
2. How big are the images generated?
please report back if you see something!
Check out TimeSnapper, the automatic screenshot journal at www.timesnapper.com
It runs in the background of your computer, taking screenshots of your desktop every few seconds all week long.
TimeSnapper lets you play back your week just like a movie. Use it to improve your work habits and become more productive.
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05-05-2009, 9:23
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piotr
Joined on 04-24-2009
Posts 2
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I’ve checked capturing options for different screens. Capturing only working application works fine - no freeze. Capturing first screen (1680x1050) works OK. Capturing second screen causes the freeze.
The problem seems to be related to the fact the second screen is rotated by 90 degrees (vertical). With rotation turned off no freezing occurs. I’ve installed latest NVIDIA drivers (GeForce 8300 integrated graphics card) but nothing changed. Time Snapper log shows no errors or warnings. Any ideas what can I do next?
Thanks!
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05-06-2009, 11:12
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AtliB
Joined on 05-30-2006
Reykjavik / Iceland
Posts 382
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Based on this, this seems to be a problem with your graphics driver unfortunately (which doesn't seem optimized for this scenario). I'm afraid I can't think of anything that might help you...
But if you come up with something clever, we'd be interested in hearing. Sorry!
Atli
Check out TimeSnapper, the automatic screenshot journal at www.timesnapper.com
It runs in the background of your computer, taking screenshots of your desktop every few seconds all week long.
TimeSnapper lets you play back your week just like a movie. Use it to improve your work habits and become more productive.
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TimeSnapper For... » TimeSnapper » Help Needed » Re: screen freeze
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