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Help Needed

Started by animal at 09-18-2009 3:27. Topic has 6 replies.

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   09-18-2009, 3:27
animal is not online. Last active: 9/18/2009 3:55:07 AM animal



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Joined on 11-09-2007
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Check for update ignores new point updates?
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Following my problems yesterday (see other thread about plugins not being installed after auto-update) when I was back at home I followed the advice to download the complete installer and was pleasantly surprised to see that it was already newer (3.5.0.7) than the one that I had auto-updated to earlier that day at work (3.5.0.5) which even contained a fix to an issue which I reported here that very day. Good work! :)

However, when I got back into the office today (where I still had the 3.5.0.5 version) I experimentally invoked the "Check for update" function which surprisingly told me that I was already using the latest version... Is that a bug in the check or has the version info on the server simply not been updated yet?

Anyway, keep up the good work!

Cheers,

Oliver

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   09-18-2009, 3:46
secretGeek is not online. Last active: 1/28/2009 7:12:39 PM secretGeek



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Cool [H] Re: Check for update ignores new point updates?
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3.5.0.7 is not going out as an auto-update just yet.

Currently we're still flagging 3.5.0.5 as the latest for auto-updates. But if we're happy with the quality bar on 3.5.0.7 we might make it the new auto-update king. Or we might have another minor patch or two to make first. The jury is out.

Only some patches make it to 'auto-update' status. If early field-testers (such as yourself, Oliver -- awesome work by the way) find problems in a patch then we might push a subsequent patch to auto update.

Or -- we could just forget. Which is probably why you're contacting us ;-) But no, we haven't forgotten this time. We're sweating over it, big time, trying to get everything right.

cheers
lb


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   09-18-2009, 4:03
animal is not online. Last active: 9/18/2009 3:55:07 AM animal



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Joined on 11-09-2007
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Stick out tongue [:P] Re: Check for update ignores new point updates?
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That's fine with me. Interesting concept, too, treating the official download from the front page as "field test"... :-P

BTW: Have you considered adding an option for the brave to allow checking for point updates, too? I know a couple of programs that have a checkbox like "also check for beta versions" somewhere hidden in their options.
I totally love being on the bleeding edge. Now that I know how you handle this, I'll probably be downloading TS twice daily to see if there's anything new... ;)

Cheers,

Oliver

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   09-18-2009, 4:32
secretGeek is not online. Last active: 1/28/2009 7:12:39 PM secretGeek



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Cool [H] Re: Check for update ignores new point updates?
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>Adding an option for the brave to allow checking for point updates, too?

yes indeed.

we've thought about it, but never done it.
The experience of the last few days makes me think it could be a useful thing.

here's the outline:
we have three levels of updates:
alpha, beta and release.

"release" is equivalent to what we have now.

"alpha" is internal, meaning that atli and i get it, and if an external person wants to receive it then they are beyond masochistic. (specifically an #if debug option in our builds set this as the level we like to download.

"beta" means that we suspect it might work, so we would (in theory) allow an option buried deep within timesnapper that a semi-masochistic person can check, which will mean that bytes rain upon their hard drive which may cause complete outages of sunlight and tides and complete devastation.

the reason we haven't made this kind of plan a high priority is because it would add burden to our release planning (which is already burdened) and it might cause good field testers to burn out and stop being so helpful.



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   09-18-2009, 5:15
animal is not online. Last active: 9/18/2009 3:55:07 AM animal



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Re: Check for update ignores new point updates?
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It seems to me that what you have right now is yet a little bit more differentiated:

Specifically, you seem to have another intermediate step that to my understanding sits between "beta" and the "really final release" (at least I hope that it is not actually equivalent to "beta"):

"safe enough to make available as public download via the front page, but not yet (proven/)significant enough to justify bothering all the people who have auto-update turned on"

I'd be perfectly content if you stuck to the current practice and simply added an option to get notified about those "intermediate" versions in addition to those that I already get notified about (as far as I can remember the update check only ever notified me of "major" releases - never ever for changes in the last two figures of the version number). I'm not necessarily after the true "beta" releases and definitely not the "alpha" releases.


While we're on the topic of auto-updating: It would be great if you could adjust the updater to better deal with non-admin accounts. Right now, what I have to do when I get notified of a new update is this:
  1. Close TimeSnapper
  2. Start TimeSnapper using RunAs or MakeMeAdmin or some such tool to elevate its privileges
  3. Get notified about the new release again and let TS update itself
  4. Once the update is completed, close TimeSnapper
  5. Restart TimeSnapper using the regular user account
TimeSnapper is definitely not the only tool for which the auto-update process looks like this but there is also an increasing number of apps whose updaters will actually query for admin credentials if necessary.
Note that I haven't run TS on Vista or Win7 yet. This is all still on XP. Not sure whether UAC would kick in automatically for the updater on the newer systems. If so, fine. I'll probably be upgrading to Win7 as soon as possible (hopefully before Oct 22).

Cheers,

Oliver

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   09-19-2009, 3:27
AtliB is not online. Last active: 12/2/2009 3:28:03 AM AtliB

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Re: Check for update ignores new point updates?
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I think our new auto-updater will actually get rid of these extra steps.

Since it downloads TimeSnapperPro**Setup**.exe and runs that .exe file -- Windows should detect that it's a setup file and ask for admin credentials (that's what happens on my Vista machine).

You will however have to press Next -> Next -> Finish which I don't think is a big problem. (I think we might even be able to start the setup silently but for now this is OK I think).

Atli



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   09-19-2009, 4:09
animal is not online. Last active: 9/18/2009 3:55:07 AM animal



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Re: Check for update ignores new point updates?
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 AtliB wrote:
Since it downloads TimeSnapperPro**Setup**.exe and runs that .exe file -- Windows should detect that it's a setup file and ask for admin credentials (that's what happens on my Vista machine).
That wouldn't happen on XP I'm afraid...

You will however have to press Next -> Next -> Finish which I don't think is a big problem. (I think we might even be able to start the setup silently but for now this is OK I think). Atli
Sure. Perfectly fine.

Cheers,

Oliver

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