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Help Needed
Started by Anonymous at 07-26-2007 15:42. Topic has 2 replies.
  
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 07-26-2007, 15:42
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Anonymous
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trial expire not working properly
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hi,
i just purchased a timesnapper license. i have been using it for about 5-6 weeks and find that it has increased my productivity a lot. i am at 90% now where i used to be around 65%. considering the hours i typically work this is a lot of time per day.
i noticed a problem with your licensing mechanism. i rarely shut down my notebook, and therefore have been running ts for 2+ weeks at least. i had a feeling that my license expired but was never prompted. i finally just purchased a license, then once i had my code, shut down and restarted ts.
next, i restarted then finally got the prompt that my license was expired.
ts needs to check the trial state at least once a day and show the expire dialog accordingly.
thx again for a great product!
jeff
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07-26-2007, 16:04
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admin
Joined on 08-10-2005
Posts 32
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![Cool [H]](/emoticons/emotion-11.gif)
Re: trial expire not working properly
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Hi Jeff, thanks for the suggestion. And very glad you're getting productivity gains!
An increase from 65 to 90 percent -- that's got to add up over time!!
You're probably right about checking every day -- but i think we might leave it as is.
We try to err on the side of generosity -- so maybe it's okay that our licensing mechanism doesn't catch up with them right away... i'd hate to interrupt a user in the middle of real work to tell them that some software needs their attention. (Microsoft might be happy to do that... but I'm not :) )
Thanks for telling us about this.
Keep those ideas and suggestions coming -- we're always working to make timesnapper more helpful.
take care
lb
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07-26-2007, 16:17
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AtliB
Joined on 05-30-2006
Reykjavik / Iceland
Posts 382
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Re: trial expire not working properly
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 jeff wrote: |
i have been using it for about 5-6 weeks and find that it has increased my productivity a lot. i am at 90% now where i used to be around 65%. considering the hours i typically work this is a lot of time per day.
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Now this is a quote we'll most likely put on our testimonials section! ![Smile [:)]](/emoticons/emotion-1.gif)
(http://www.timesnapper.com/testimonials.aspx)
Thanks Jeff
Check out TimeSnapper, the automatic screenshot journal at www.timesnapper.com
It runs in the background of your computer, taking screenshots of your desktop every few seconds all week long.
TimeSnapper lets you play back your week just like a movie. Use it to improve your work habits and become more productive.
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