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Help Needed
Started by blarggstar at 01-09-2008 16:17. Topic has 4 replies.
  
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 01-09-2008, 16:17
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blarggstar
Joined on 01-10-2008
Posts 3
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Reports do not display and instead, show a file download box
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When viewing any of the reports, I get a file download box.
I have tried re-associating the file type (xml) to internet explorer and timesnapper and it doesn't change the behavior.
This just happened today.
I have Timesnapper Professional 2.6.3.0 on trial.
I'm using XP Pro.
Here is a screenshot posted on my work server:
http://devel.mcpapps.net/images/timesnapper_screenshot.jpg
Any clues?
-Ben
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01-09-2008, 16:38
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AtliB
Joined on 05-30-2006
Reykjavik / Iceland
Posts 259
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Re: Reports do not display and instead, show a file download box
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Hi Ben,
did you install any software in the meantime?
You might like to check this link - although specifically talking about DreamWeaver, I do believe it might probably be the same solution:
Excerpt:
Delete the [HKEY_CLASSES_ROOT\.xml] "Content
Type"="application/x-xml" registry key mentioned above.
Warning: Editing the Windows Registry incorrectly
can cause serious problems that may require reinstalling your
operating system. Macromedia does not guarantee that problems
caused by editing the registry incorrectly can be resolved. Edit
the registry at your own risk.
Haven't tried it but it sounds promising!
cheers
Atli
Check out TimeSnapper, the automatic screenshot journal at www.timesnapper.com
It runs in the background of your computer, taking screenshots of your desktop every few seconds all week long.
TimeSnapper lets you play back your week just like a movie. Use it to improve your work habits and become more productive.
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01-09-2008, 18:40
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blarggstar
Joined on 01-10-2008
Posts 3
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Re: Reports do not display and instead, show a file download box
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I just un-installed dreamweaver this morning. I will read the link and see what I can do. I'll let you know how it went!
BTW, I'm buying timesnapper next week when my trial expires!
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01-14-2008, 11:40
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blarggstar
Joined on 01-10-2008
Posts 3
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Re: Reports do not display and instead, show a file download box
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Problem:
Unable to view timesnapper reports. Directly related to Internet Explorer not being able view xml files.
Solution:
Open command prompt and run "regsvr32.exe msxml3.dll"
Details:
Deleting the [HKEY_CLASSES_ROOT\.xml] "Content
Type"="application/x-xml" registry key did not solve my problem.
I did realize that the problem had to do with Internet Explorer's ability view xml files.
I found this forum post over on MSDN forums:
http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=885214&SiteID=1
Re-registering msxml3.dll solved my problem.
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01-14-2008, 15:52
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AtliB
Joined on 05-30-2006
Reykjavik / Iceland
Posts 259
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Re: Reports do not display and instead, show a file download box
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Thanks for posting the solution!
Atli
Check out TimeSnapper, the automatic screenshot journal at www.timesnapper.com
It runs in the background of your computer, taking screenshots of your desktop every few seconds all week long.
TimeSnapper lets you play back your week just like a movie. Use it to improve your work habits and become more productive.
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Report
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